What a refreshing experience!!! We were in need of a fix for our Jeep and were welcomed as old friends. Although J-Medic was very busy right before July 4th (week / weekend) (July 3!), both Patricks were kind and very professional. Unexpectedly, we were able to leave on vacation on July 4. Thank you both so very much! The following week, we brought our Jeep back for an overall service. They have our business for the future!