I have been searching for a reliable mechanic for years since the guy I had been using retired. I really like JMedic so far. One of my favorite things about the experience is that they send you a text once they have an estimate that will break down your total cost and how much is going to which things need to be fixed and then also break down for you in a visual way everything that needs to be repaired and if it's urgent or not. I have not been to a mechanic that's sent me one of those before and I really loved it. Also, the customer service was great. They have a texting system, which I never really got an answer on, but I am also a very impatient person, so I didn't give them adequate enough time to respond before I called. The people that I spoke to on the phone, Daryl and Patrick, were very knowledgeable and kind. When I brought my car in, underneath my hood looked like a hot mess because a coolant hose had burst. They cleaned it all up, and everything underneath my hood visually looks as if I had just bought it. I picked this place because of the outstanding reviews and I am glad that I did. I think this will be mine and my husband's new spot to take our cars when they need work.
Thank you so much for taking the time to write this wonderful review, Brittany! We are thrilled to hear that you had such a positive experience with us. Our goal is to make the whole process as transparent and convenient as possible, so we're glad you appreciated the detailed estimate and visual breakdown of repairs. It's also great to hear that you were happy with our customer service and the cleanliness of your car after the repair. We look forward to being your go-to mechanics in the future!
- J Medic