After purchasing a 2015 Grand Cherokee with the 3.6 “tick” most commonly lifter failure. I researched-called multiple automotive repair shops in Winston Salem area. Pleased with the reviews and feedback from JMEDIC, who specialize in Jeep vehicles, plus as many of the reviews read, they don’t hesitate to work on other types/styles of vehicles. JMEDIC team was honest and open about the costs and time frame of repairs. Darryl ensured that I was taking care of from the first phone call. I talked over my thoughts on how to proceed with the repairs and the target budget range that I was trying to stay within. I wanted the reliability back on the motor, but kept the budget in mind. They even worked with me on other needed services but didn’t push them, just offered as a suggestion. JMEDIC contacted me before I was expecting the repairs to be completed. On the morning of scheduled pick up time, Darryl called to report that they found something that just needed another follow up. Darryl explained that they would have to keep it a little bit longer to ensure repairs were done correctly. It turned out that the vehicle needed one more part (oil cooler) that could have potentially caused issues a little later and they were still able to get it done on the same day. As a owner of multiple Jeeps over the years I highly recommend JMEDIC.
Hi Jake, we're thrilled to hear about your great experience at J Medic! Thank you so much for taking time to leave us such a detailed review! Customer satisfaction is our top priority, and we're glad to have provided you with the honest and reliable service you expected. We appreciate your recommendation and look forward to serving you again in the future. If you have any questions or concerns, please don't hesitate to reach out to us at (336) 744-4444!
- J Medic