Winston-Salem auto repair

Our experiences with J-Medic continue to be positive ones. Our most recent visit related to break squealing noises from the right rear passenger side. It turned out that the caliper was partially seized, causing the outside pad to wear noticeably more than the inside pad. After replacing the pads and the damaged rotor, the caliper was cleaned and oiled and new pads were installed. They kept the car for most of the day, allowing us to loaner to use for the day, We returned it later the same day, the work haven't been done as promised. Price was respectable, and as they give a great warranty on their work, we were both pleased with the result. The ride home and subsequent rides have been smooth and quiet. And as always working with J-Medic gives us peace of mind.

My Jeep was a mess. They took the time and care to fix multiple problems with professionalism and care. Got it back on the road and driving better at 135000 then when I bought it. Thank you to all the staff.

What a great experience! Bought a used Jeep and wasn’t sure what needed to be checked. They were amazing. Checked everything and gave recommendations. They even explained how the Jeep works and upcoming events. Will only be bringing my Jeep to this shop!!!!

Absolutely the best experience I’ve had with auto repair. Excellent professional service!

These folks are great! Gave me an honest evaluation of my Jeep and whats needed placing safety issues first.

We had a wonderful experience taking our Jeep here! Darryl was great communicating about their findings and what evaluations, and repairs would be needed. We will not go anywhere else now for any of our vehicle servicing and repairs! Thank you!!! Would definitely recommend Jmedic!!!

What makes these guys stand out among other shops is their combination of knowledge, good communication, and low-pressure approach, backed up by quality work. Other shops feel "salesy". When you take your vehicle into these guys, they do a great job explaining their findings and the options for addressing them, and then sit back, let you think about, and wait til you tell them how'd you'd like to proceed. It's refreshing in a world that focuses on a bottom line over customer needs, and based on all the 5 star reviews they have, I know I'm not the only one that feels respected as a customer and notices the difference. They recently had to do a pretty large job on my 4WD system, and when they found an additional item that needed to be addressed, they were very considerate of my target budget and were able to work with me to keep the cost around what they had initially quoted by switching some things around. I wouldn't take my Jeep anywhere else.

As always, amazing service! THEY FIX THINGS. I have yet to find a repair shop so attentive to the overall condition of my 1999 Jeep and so honest. They care about my vehicle, their work and our relationship. Thankful I can rely on them as my go to repair shop.

These guys are awesome! They are easy to work with, efficient, and reasonable. I highly recommend them.